Returns and Refunds Policy

Last Revised: October, 2019

We work with digital and physical products on this site. For any online course or digital download, you will receive an email with login details to our membership site or download page. We also offer a 14-day money back guarantee on all our products/programmes. If you are not completely satisfied, you can return the product to us in good condition (for physical products) within 14 days of the date that you placed your order.

In order to receive a refund within the 14 day period for any physical products, you must return everything that was shipped to you, including any bonuses, and we must receive it at our office before the 14 day period has passed. Please note that we are unable to cover your postage fee back to us and our postage and handling fee will not be refunded to you either.

Contact/Returns Address:

Our office address is:

Mindbdody Breakthrough Ltd,

15 Queen Square,

Leeds, LS2 8AJ

Phone: (0044) 01134601025

Email: workshop@mindbodybreakthrough.net

 

Reasons Why a Purchase May Be Refunded

MindBody Breakthrough Ltd  has every incentive to keep customers happy by providing quality products and service. To promote customer satisfaction, MindBody Breakthrough reserves the right to reverse a sale, including but not limited to the following:

  • If the customer provides a valid reason for requesting a return within 14 Days of purchase;
  • If the vendor of the product requests a return on the customer's behalf within 14 days of purchase if our customer service team confirms there is a valid reason for the return;
  • If the customer provides a valid report that the charge was fraudulent or unauthorized;
  • In order to comply with credit card industry rules, PayPal terms of service, UK law, and requests from verified US/EU/UK judiciary or law enforcement agents; or
  • For any other reason MindBody Breakthrough deems appropriate.

 

Abuse of the Return Policy

Customers requesting serial or repeated returns may be blocked from making further purchases using the MindBody Breakthrough services. Customers that violate the terms of use of a product may have their right of return revoked for such product.